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CUSTOMER CONNECT

Return Users

Click Here to Login



New Users

Please contact IBS at (800) 332-9140 for setup.  Or, with your current monthly statement on hand, simply:

  1. Go to www.interstatebilling.net – Once there, click on the "New User" link.

  2. Enter Your Information as Directed Below:

    • Password – In the "Password" box, enter your IBS Account Number (found in the highlighted "Account No." box at the top of your statement).

    • Balance Due – In the "Balance Due" field, enter the dollar amount exactly as it is shown on your statement in the "Balance Due" box (example: 432.75).

  3. Create a New Password – You'll be prompted to create a new, unique User Name and Password. You'll also be asked to create a question and answer for "Forgot My Password" reset verifications.

Each time you log in, just click on the "Statement" tab to view your current and prior months' statements.

Research Invoices – Once logged in, you can view unpaid invoices or request an invoice copy from Customer Service.


Need Some Help?

If you have questions or problems accessing the site: Call (800) 332-9140 or email ibscustomerservice@interstatebilling.com

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Request A Call.

Our team of professionals are here to help.

Let us show you how Interstate Billing Service can help you leverage your Accounts Receivable to transform your business.

  • Industry leader with over 35 years of experience
  • We take the headaches out of A/R
  • Daily funding accelerates your cash flow
  • Stop being the bank to your customers
  • Eliminate your bad risk.

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