Introduction As a service manager, you're constantly looking for ways to increase the efficiency of your team and drive more invoiced hours. But what are the best tactics for accomplishing this? In this post, we'll share four techniques that service managers can use...

When it comes to getting paid on time, every time, you need to have a solid accounts receivable (AR) system in place. There are all sorts of ways to take back control and get paid on your own terms. In this post, we'll share some of the best AR practices that will...

Introduction Ransomware attacks can cripple a business if proper precautions aren't taken. If you run a heavy-duty business, it's important to know how to prevent ransomware attacks and what to do if one occurs. In this post, we'll go over the basics of ransomware...

As a business owner, you know that customer referrals are key to your success. The faster you can gain customer approval and trust, the more likely they are to refer you to their friends and family. There are a few things you can do to help speed up the process and...

When you own and operate a truck shop, cash flow is key. Every day, you make decisions about what services to offer, what parts to order, and how many staff to hire. All these decisions have an impact on your cash flow. In this post, we'll share some tips for managing...

Despite your best efforts, sometimes you’ll still have to deal with invoice disputes. Maybe the customer didn’t receive the invoice, or maybe they claim the wrong product was delivered. No matter the reason, disputes can be costly and time-consuming. In this post,...